Privacy Policy


Our Privacy Policy – Last Updated on 20/03/2024


Customer Information

During registration and sign up for any of our services, we request the following information for the convenience of the user and for legal reasons: name, surname and address, phone number, email address, payment details (credit card, UPI ID, Pay Pal). Depending on the issues the user has, our staff may need additional information to resolve the problem, such as editing software issues, website hosting issues, operating system issues, domain issues, browser software, and VPS & server problems. You may be asked to provide certain information when visiting our website, including your internet location, browser version, IP address, screen resolution and operating system, through our portal, live chat, or Google analytics. Providing convenient services on our website is part of our mission to reduce fraud on our website & provide a secure and safe environment for all visitors. We protect our website with a Secure Sockets Layer (SSL) and have it verified by R3 Letsencrypt. It will aid us greatly in preventing eavesdropping on our website, but please keep in mind that by directly disclosing or sharing your personally sensitive information, such as your phone number or email address, you may be vulnerable to others gathering and using it. You should be careful before sharing information on blogs and social networks.


How We Use Your Information?

HostItUp collects & uses your personal information for the purpose of operating its web hosting services, providing the services you have requested, and notifying you about other products or services available on HostItUp and its affiliates. You give us your personal information such as demographic information, email address, phone number, etc., so that we can improve our services, market to you more effectively, take care of your payments, provide you with convenient and targeted support, and communicate with you with newsletters, announcements, news and special offers we think you may find important. We would like to remind you that users can withdraw their consent only for marketing emails at any time by contacting our ticket support team.

In the case of services you have purchased from HostItUp, we may contact you to deliver information, to inform you of functionality changes, to deliver service updates, to inform you of upcoming payments, and to notify you of service maintenance. Your personally identifiable information will NEVER be given to anyone other than law enforcement or regulatory agencies upon their request, or third parties to whom we contract to provide services such as payment processing. The data that we collect about you is kept private by us and we do not share or sell it with any third party under any circumstances apart from those mentioned above. We use SSL technology to ensure the security of your information and we do not give it away to anyone. There is no service available to anyone under the age of 14, and we never intend to keep any information about anyone under that age on our servers.



Domain Registration

When registering domain names, personal information such as your phone number, email address, and other personal information collected during the domain purchase must be provided to the registrar. This is in compliance with the domain name registrar's rules, and these rules may be set by the Internet Corporation for Assigned Names and Numbers (ICANN) or by the relevant domain name registry. The information you filled while buying that goes into a searchable database (WHOIS). Access to WHOIS information may be limited, but you can help protect yourself by purchasing a Domain Privacy service (some domains cannot be protected in this way).


Cookies Policy

HostItUp use cookies on this site and do not link the information that we store in cookies to any personally identifiable information submitted by our users. Cookies are small text files that are stored in a user's laptop, mobile device, tablet or computer browser for record keeping purposes. Cookies are used both for session IDs and persistent cookies. On our site, HostItUp uses session ID cookies to make it easier for users to navigate. Session ID cookies are deactivated when you close your browser. A persistent cookie is one that stays on your laptop, mobile device, tablet, or computer for an extended period of time, which we use to track affiliate program users. Users can clean or remove persistent cookies via the help section of their Internet browsers. The persistence cookies set by HostItUp store the user's login details like passwords and other information so that you do not need to enter them more than once. In addition, persistent cookies allow us to determine the interests of our users so we can enhance their experience on our site. Our website & services may not be available without cookies, so we do not notify our visitors about Cookie Consent warnings in their browser, so if you are using our site & services, then cookies are used in your browser.


How We Protect Your Information?

HostItUp protects your personal information collected on the website with firewalls and session safeguards. We use these safeguards to help prevent unauthorized access, use, modification, and disclosure of your personal information. In addition, HostItUp uses SSL encryption whenever possible and ensures that all customer sites have free SSL certificates from Let's Encrypt. Being a trusted provider, we place great emphasis on protecting the privacy of our customers. Protecting your personal information once it has been submitted to us is a priority for us, both during transmission and once it has been received. It is possible to view or tamper with information and data in transit, despite best efforts, despite Internet transmission methods and electronic storage methods. Our company makes every effort to keep your information secure, however, there is no 100% guarantee that your information is protected.

Frequently Asked Questions

Have any question or a doubt? Read our frequently asked questions

How Does a Web Hosting Service Work?

Your website is a collection of files and databases that users see as they navigate it. Hostinger, like most web providers, provides the resources for you to store this information and make it accessible.

Why Do I Need Website Hosting?

You need a hosting package to get your website up and operating and visible to everyone else.

Can I use a domain thats registered elsewhere?

Yes, you can use any domain with our service regardless of where it's registered.

How much load can your monthly plans can Handle?

As there are many factors that contribute to the load on servers, it's difficult to predict how much traffic they can handle. This includes traffic management capacity, website code, code configuration

Will i get support if my website suddenly stop working?

Please submit a support ticket if your website suddenly stops working. Our team will address this as soon as possible and notify you once the problem has been resolved.

Can I install woocommerce & wordpress ?

WordPress websites require at least 1GB storage or more for optimal performance. In addition to monthly web hosting plans.

img
Stop worries, you're covered with

24x7 Professional Customer Support

*We are available on call, whatsapp, live chat, email and ticket.