Your website is a collection of files and databases that users see as they navigate it. Hostinger, like most web providers, provides the resources for you to store this information and make it accessible.
At HostItUp, we stand behind the quality of our hosting services. That's why we offer a straightforward 7-day money back guarantee. If you're not completely satisfied with our hosting services within the first 7 days of your purchase, we'll provide you with a full refund, no questions asked. It's our way of ensuring that you can try our services risk-free and with confidence.
At HostItUp, we believe in the quality and reliability of our hosting services. That's why we extend our 7-day money back guarantee to all hosting plans we offer. Whether you've chosen our basic shared hosting plan or our other hosting plans, we want you to have the peace of mind that comes with knowing you can try our services risk-free. No matter the size or scope of your website or online project, we're committed to ensuring your satisfaction. If for any reason you find that our hosting services don't meet your expectations within the first 7 days of your purchase, you're eligible for a full refund. This guarantee applies across the board, giving you the freedom to explore our hosting solutions without worrying about potential financial risk.
Please note that our refund policy does not apply to domain registration transfer or renewal fees. Once a domain transfer or renewal has been initiated and processed, it is considered a final transaction and is not eligible for a refund. We encourage our customers to carefully consider their domain registration needs before proceeding with transfers or renewals to ensure they align with their long-term goals and requirements.
Upon refund approval, 92% of your total purchase amount will be refunded to your original payment method. The remaining 8% will be retained to cover taxes and service charges incurred during the transaction.
If you have purchased a hosting plan that includes a free domain, please be aware that if you request a refund, the cost of the domain will be deducted from the total refundable amount. Only the hosting price portion will be eligible for refund according to our standard refund policy. We advise our customers to consider this when making their purchase decisions and to reach out to our support team if they have any questions regarding refunds for hosting plans with free domains.
Please note that HostItUp reserves the right to update or modify the refund policy at any time without prior notice. We may make changes to the policy to better serve our customers or to comply with any legal or regulatory requirements. Therefore, we encourage our customers to review the refund policy periodically for any updates or changes. Your continued use of our services after any modifications to the refund policy constitutes acceptance of those changes. If you have any questions or concerns about the refund policy, please don't hesitate to contact our customer support team for clarification.
Have any question or a doubt? Read our frequently asked questions
Your website is a collection of files and databases that users see as they navigate it. Hostinger, like most web providers, provides the resources for you to store this information and make it accessible.
You need a hosting package to get your website up and operating and visible to everyone else.
Yes, you can use any domain with our service regardless of where it's registered.
As there are many factors that contribute to the load on servers, it's difficult to predict how much traffic they can handle. This includes traffic management capacity, website code, code configuration
Please submit a support ticket if your website suddenly stops working. Our team will address this as soon as possible and notify you once the problem has been resolved.
WordPress websites require at least 1GB storage or more for optimal performance. In addition to monthly web hosting plans.
